Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and REZZA ("REZZA," "we," "us," or "our"), governing your access to and use of the REZZA platform, website located at getrezzanow.com, and any related services (collectively, the "Service").

By creating an account, clicking "I agree," or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, do not use the Service.

If you are using the Service on behalf of a business or legal entity, you represent that you have authority to bind that entity to these Terms.

2. Service Description

REZZA is an all-in-one business management platform that offers, among other features:

• Appointment scheduling and calendar management
• Client relationship management (CRM)
• Invoice creation, management, and payment processing via Stripe
• In-platform messaging and chat
• Social media content scheduling and analytics
• Course and digital product delivery
• Revenue reporting and business analytics
• Task and project management
• Email marketing and automation

We reserve the right to modify, suspend, or discontinue any feature or the entire Service at any time with reasonable notice where practicable.

3. Accounts and Access

3.1 Registration

To access most features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at security@getrezzanow.com if you suspect any unauthorized access to your account. REZZA will not be liable for any loss resulting from unauthorized access due to your failure to safeguard credentials.

3.3 Eligibility

You must be at least 18 years of age and capable of entering into a binding contract to use the Service. By using REZZA, you represent and warrant that you meet these requirements.

3.4 Sub-users and Clients

Administrators may invite clients and staff to access limited portions of the Service. Account holders are responsible for ensuring their invited users comply with these Terms.

4. Acceptable Use Policy

You agree that you will not:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Upload, transmit, or distribute any content that is infringing, defamatory, obscene, fraudulent, or harmful
• Attempt to gain unauthorized access to any part of the Service or any systems or networks connected to it
• Use automated means (bots, scrapers) to access or extract data from the Service without our prior written consent
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein
• Reverse engineer, decompile, or attempt to derive source code from any portion of the Service
• Use the Service to send unsolicited commercial communications (spam)
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the Service in any way that could damage our reputation or that of REZZA

We reserve the right to investigate and take appropriate action against violations of this policy, including suspension or termination of your account and reporting to law enforcement.

5. Subscriptions and Billing

5.1 Subscription Plans

REZZA offers various subscription tiers. Details of current plans, pricing, and included features are described on our pricing page. Prices are subject to change with 30 days' notice.

5.2 Payment Processing

Payments are processed by Stripe, Inc. By providing payment information, you authorize us to charge your payment method for applicable subscription fees. You agree to Stripe's terms of service in addition to ours.

5.3 Billing Cycle and Renewal

Subscriptions are billed in advance on a monthly or annual basis and automatically renew unless cancelled before the renewal date. You can manage or cancel your subscription from your account settings.

5.4 Refunds

Unless required by applicable law, subscription fees are non-refundable. If you cancel, you will continue to have access to the Service until the end of the current billing period. We may, at our discretion, provide partial refunds in exceptional circumstances.

5.5 Taxes

You are responsible for any applicable taxes, levies, or duties in connection with your use of the Service.

6. Your Data

6.1 Data Ownership

You retain full ownership of all data, content, and information you submit to or create within the Service ("Customer Data"). REZZA does not claim any intellectual property rights over your Customer Data.

6.2 License to REZZA

You grant REZZA a limited, non-exclusive, worldwide license to use, copy, store, transmit, and display your Customer Data solely as necessary to provide and improve the Service.

6.3 Data Portability

You may export your Customer Data at any time from within the Service. Upon account termination, we will retain your data for up to 30 days before permanent deletion, during which you may request an export.

6.4 Client Data Responsibility

If you collect personal data from your clients through REZZA, you are the data controller for that data and are responsible for complying with all applicable data protection laws. REZZA acts as a data processor on your behalf.

7. Third-Party Integrations

The Service integrates with third-party platforms including, without limitation, Stripe, Facebook, Instagram, LinkedIn, Twitter/X, TikTok, Canva, and others ("Third-Party Services"). Your use of Third-Party Services is subject to their respective terms of service and privacy policies. REZZA is not responsible for the availability, accuracy, or content of Third-Party Services.

When you connect a third-party account (e.g., a social media account), you authorize REZZA to access and use that account in accordance with the permissions you grant. You may revoke these permissions at any time from your account settings or from the third-party platform directly.

8. Intellectual Property

8.1 REZZA's IP

The Service, including all software, design, text, graphics, logos, and other content created by REZZA, is owned by REZZA and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

8.2 Feedback

If you submit suggestions, ideas, or feedback about the Service ("Feedback"), you grant REZZA an irrevocable, perpetual, royalty-free license to use such Feedback without restriction or compensation to you.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE SERVICE.

REZZA does not warrant that the Service will meet your specific requirements or that it will be available at any particular time. We do not guarantee the accuracy of any output generated by AI-assisted features.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REZZA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to, use of, or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO REZZA IN THE 12 MONTHS PRIOR TO THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

11. Termination

11.1 Termination by You

You may cancel your account at any time via your account settings. Cancellation takes effect at the end of the current billing period.

11.2 Termination by REZZA

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, REZZA, or third parties, or for any other reason at our discretion. In cases of serious violation, termination may be immediate.

11.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. We will retain your data for up to 30 days post-termination, after which it will be permanently deleted. Provisions of these Terms that by their nature should survive termination will survive.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction, as applicable in your region.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

14. Contact Us

For questions, concerns, or notices regarding these Terms, please contact: